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Frequently asked questions
About Converge Health IowaData Sharing AgreementsParticipationFor PatientsServicesParticipation FeesPrivacy & SecurityTechnical OnboardingTransition
Will I need to rebuild the interfaces I had with CyncHealth?
In most cases, no. While we were not able to assume existing interfaces directly, we have been able to repurpose existing feeds so that they only needed to be repointed rather than rebuilt. Our team will walk through current status and next steps with you directly on a technical stand-up call.
Will legacy data from Cync Health be migrated to the new platform?
No. Negotiations for migrating legacy data from Cync Health did not come together, so that data will not be transferred. The clinical data repository will start fresh. However, Converge Health has a partnership with Bamboo to receive ADT feeds from partnered hospitals, which will begin populating the repository going forward.
Will we need to involve our EHR vendor in the transition?
It is unlikely that you will need to involve your EHR vendor because the message structure will not change. Converge Health Iowa will maintain the integrity of the messages you were previously sending. This is part of why sample messages are being requested – they help streamline the process and reduce the need for vendor involvement.
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